Shipping Policy

All orders are shipped the same day, if placed by 4pm PT. Expect to receive your order: 

West Coast   1-2 days 
Southwest  2-3 days 
South  4-5 days 
Northeast  4-5 days
Midwest  3-4 days 

Your invoice will contain tracking information, so that you can follow your order directly to your door.

Free Shipping does not apply to Alaska or Hawaii. Please call us, 800-738-7940, to get the correct shipping charge for Alaska and Hawaii.  

Return Policy

You may return new, unopened items within 15 days of delivery for a full refund. We'll pay the return shipping cost if the return is a result of our error (you received an incorrect or defective item, etc.).

Upon receipt of your return, we will process a refund within 24 hours. If the item(s) returned are not in their original condition and original box, you may be charged a re-stocking and/or repacking fee. 

We'll notify you via email of your refund, once we've received and processed the returned item(s).

Return To: 
Pet Waste Co 
12316 World Trade Drive Suite 102
San Diego, CA 92128 

Thanks for choosing Pet Waste Co.